Frequently Asked Questions



Basic Information

1. Why was the Notice issued?

The District Court for Harris County, Texas, authorized the Notice. You have a right to know about the proposed Settlement of this class action lawsuit, and about all of your options, before the Court decides whether to grant final approval of the Settlement. The Notice explains the lawsuit, your legal rights, what benefits are available, and who can receive them.

The lawsuit is called Allen, et al. v. AIS InfoSource, L.P., Case No. 2026-18098. It is pending in the District Court for Harris County, Texas. The people that filed this lawsuit are called the "Plaintiffs" (or "Class Representatives") and the company they sued, AIS InfoSource, L.P., is called the "Defendant."

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2. What is this lawsuit about?

This lawsuit alleges that in February 2025, a criminal third party gained unauthorized access to Defendant's network. The Data Incident may have involved Settlement Class Members' private information. This information may have included a combination of: names, Social Security numbers, and financial account numbers.

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3. What is a class action?

In a class action, one or more individuals sue on behalf of other people with similar claims. These individuals are called the "Plaintiffs" or "Class Representatives." Together, the people included in the class action are called a "Class" or "Class Members." One court resolves the lawsuit for all Class Members, except for those who opt out from the Settlement. In this Settlement, the Class Representatives are Clifton Tyler Allen, Steven Getman, and Robin Raychelle Petty. Everyone included in this Action are the Class Members.

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4. Why is there a settlement?

The Court did not decide whether the Plaintiffs or the Defendant are right. Both sides have agreed to a settlement to avoid the costs and risks of a trial, and to allow the Class Members to receive benefits from the Settlement. The Plaintiffs and their attorneys think the Settlement is best for all Class Members.

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Who is in the Settlement?

5. Who is included in the Settlement?

The Court has defined the Class this way: "All individuals residing in the United States who received Notice, including notice of this Settlement, that their PII may have been involved in the Data Incident." In this sentence, PII means Personally Identifiable Information.

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6. Are there exceptions to being included?

Yes. Excluded from the Class are: (1) the Judge presiding over this Litigation, and members of the Judge's direct family and staff; (2) governmental entities; (3) AIS, its subsidiaries, parent companies, successors, predecessors, and any entity in which AIS or its parents have a controlling interest, and its current or former officers and, directors, and related companies; (4) anyone who validly excludes themselves from the Settlement prior to the Opt-Out Deadline; and (5) any person found by a court of competent jurisdiction to be guilty under criminal law of initiating, causing, aiding or abetting the criminal activity occurrence of the Data Incident, or who pleads nolo contendere to any such charge.

If you are not sure whether you are a Class Member, you can ask for free help any time by contacting the Settlement Administrator at:

AIS Data Incident Settlement
c/o Settlement Administrator
P.O. Box 25226
Santa Ana, CA 92799-9958
Email: info@AISSettlement.com
Call toll free, 24/7: (833) 421-7297

You may also view the Settlement Agreement here.

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The Settlement Benefits

7. What does the Settlement provide?

All Settlement Class Members may submit a claim to receive 1) Credit Monitoring Services and 2) one or more of the cash payment options. The benefits are explained in more detail below.

Credit Monitoring Services. All Class Members are eligible to enroll in two years of CyEx Financial Shield Complete services with one bureau credit monitoring. This comprehensive service comes with $1 million of financial fraud insurance, and includes monitoring for:

  • fraud or identity theft

  • unauthorized financial transactions

  • personal information associated with high-risk transactions

If anything suspicious happens, you will be able to talk to a fraud resolution agent to help fix any problems.

Cash Payment Options

Reimbursement for Documented Out-of-Pocket Losses. If you incurred actual, documented out-of-pocket losses traceable to the Data Incident, you may submit a claim for reimbursement up to $5,000.00. The losses must have occurred between February 16, 2025, and October 12, 2026. This benefit covers out-of-pocket expenses like:

  • losses because of identity theft or fraud

  • fees for credit reports, credit monitoring, or freezing and unfreezing your credit

  • cost to replace your IDs

  • postage to contact banks by mail

You must submit documentation to support your claim, such as bank statements, or receipts, postage, or copying expenses to show how much you spent or lost and that it was related to the Data Incident. You can also send notes or papers you made yourself to explain or support other proof, but those notes or papers alone are not enough to make a valid claim. Your proof or notes should show that your expenses were because of the Data Incident.

You cannot claim a payment for expenses that have already been reimbursed by a third party.

Reimbursement for Lost Time. Class Members who spent time remedying issues related to the Data Incident may claim up to four hours, at $20.00 per hour, for a maximum of $80.00.

You must have spent the time on tasks related to the Data Incident. Some examples include things like:

  • changing your passwords

  • investigating suspicious activity in your accounts

  • researching the Data Incident

You must attest that the time claimed was spent as a result of the Data Incident.

If you have questions about these benefits, you can ask for free help any time by contacting the Settlement Administrator at:

AIS Data Incident Settlement
c/o Settlement Administrator
P.O. Box 25226
Santa Ana, CA 92799-9958
Email: info@AISSettlement.com
Call toll free, 24/7: (833) 421-7297

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8. What claims am I releasing if I stay in the Class?

If you stay in the Class, you won't be able to be part of any other lawsuit against Defendant or the Released Parties for any of the Released Claims resolved by this Settlement. The "Releases" section of the Settlement Agreement (Section IX) describes the legal claims that you give up if you remain in the Class. The Settlement Agreement is available here.

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Submitting a Claim Form for Settlement Benefits

9. How do I submit a claim for a Settlement benefit?

The fastest way to submit your Claim Form is online here. If you prefer, you can download a printable Claim Form here and mail it to the Settlement Administrator at:

AIS Data Incident Settlement
c/o Settlement Administrator
P.O. Box 25226
Santa Ana, CA 92799-9958

You may also contact the Settlement Administrator to request a Claim Form by email info@AISSettlement.com, or by U.S. mail at the address above.

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10. Are there any important Settlement payment deadlines?

If you are submitting a Claim Form online here, you must do so by October 12, 2026. If you are downloading a Claim Form here and submitting a claim by U.S. mail, the completed and signed Claim Form, including supporting documentation, must be postmarked no later than October 12, 2026.

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11. When will the Settlement benefits be issued?

The Court will hold a Final Approval Hearing on October 13, 2026, at 9:00 a.m. CT via Zoom (see Question 18). If the Court approves the Settlement, there may be appeals. We do not know if appeals will be filed, or how long it will take to resolve them if they are filed.

Settlement payments will be distributed if the Court grants final approval, and after any appeals are resolved.

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The Lawyers Representing You

12. Do I have a lawyer in the case?

Yes, the Court has appointed attorney Angelica Gentile and Leanna A. Loginov of Shamis & Gentile, P.A., to represent you and other Class Members ("Class Counsel").

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13. Should I get my own lawyer?

You will not be charged for Class Counsel's services. If you want your own lawyer, you may hire one at your expense.

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14. How will Class Counsel be paid?

Class Counsel will ask the Court to approve reasonable attorneys' fees and costs of litigation not to exceed $325,000.00. If approved, these fees and costs will be paid by Defendant.

Class Counsel will also ask for a Service Award not to exceed $3,000.00 for each Class Representative. Any approved Service Awards will also be paid by Defendant.

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Excluding Yourself from the Settlement

15. How do I opt out of the Settlement?

If you do not want to be part of the Settlement, you must formally exclude yourself from the Settlement. This is called a Request for Exclusion, and is sometimes also called "opting out." If you opt out, you will not receive Settlement benefits. However, you will keep any rights you may have to sue AIS or the Related Parties on your own related to the Released Claims resolved by this Settlement.

If you exclude yourself, you are telling the Court that you do not want to be part of the Settlement. You will not be eligible to receive any Settlement benefits if you exclude yourself.

The deadline to exclude yourself from the Settlement is September 11, 2026.

To be valid, your Request for Exclusion must have the following information:

  1. the name of the Litigation: Allen, et al. v. AIS InfoSource, L.P., Case No. 2026-18098, pending in the District Court for Harris County, Texas;

  2. your full name, mailing address, telephone number, and email address;

  3. personal signature (a lawyer's signature is not sufficient); and

  4. the words "Request for Exclusion" or a clear and similar statement that you do not want to participate in the Settlement.

You may only exclude yourself—not any other person.

Mail your Request for Exclusion to the Settlement Administrator at:

AIS Data Incident Settlement
ATTN: Exclusion Request
P.O. Box 25226
Santa Ana, CA 92799-9958

Your Request for Exclusion must be submitted or postmarked by September 11, 2026.

You cannot opt out by telephone or by email.

"Mass" or "class" requests for exclusion filed by third parties on behalf of a "mass" or "class" of Settlement Class Members or multiple Settlement Class Members where the opt-out has not been signed by each and every individual Settlement Class Member will not be allowed.

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Commenting on or Objecting to the Settlement

16. How do I tell the Court if I like or do not like the Settlement?

If you are a Class Member and do not like part or all of the Settlement, you can object to it. Objecting means telling the Court your reasons for why you think the Court should not approve the Settlement. The Court will consider your views.

You cannot object if you have excluded yourself from the Settlement (see Question 15).

You must provide the following information for the Court to consider your objection:

  1. the name of the Litigation: Allen, et al. v. AIS InfoSource, L.P., Case No. 2026-18098, pending in the District Court for Harris County, Texas;

  2. your full name, mailing address, telephone number, and email address;

  3. documentation sufficient to establish membership in the Settlement Class, such as a copy of the Short Form or Long Form Notice you received;

  4. a clear description of all the reasons you object; including any legal support, such as documents, you may have for your objection;

  5. if you have hired your own lawyer to represent you for this objection, provide their name, bar number, and contact information;

  6. if you have hired your own lawyers, also provide their background and experience, how much they expect to charge, and how they calculated that number;

  7. if you or your lawyer have objected in any other cases in the past five years, list the names, courts, and civil action numbers for each of those cases;

  8. whether or not you or your lawyer intend to appear at the Final Approval Hearing;

  9. if you plan on submitting documents and/or having witnesses testify at the Final Approval Hearing, provide a full list; and

  10. your signature (or, if you have hired your own lawyer, your lawyer's signature).

For your objection to be valid, it must meet each of these requirements.

Class Counsel or Defendant's Counsel may take limited discovery of the objector related to the objection, including the taking of the objector's deposition or requiring the objector to produce documents.

To be considered by the Court, you must file your complete objection with the Clerk of Court by September 11, 2026. You must also send a copy of the objection to the Settlement Administrator.

Clerk of the Court

Settlement Administrator

Clerk of the Court
Harris County Courthouse
201 Caroline Street
Houston, TX 77002

AIS Data Incident Settlement
ATTN: Objections
P.O. Box 25226
Santa Ana, CA 92799-9958

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17. What is the difference between objecting and excluding?

Objecting is telling the Court that you do not like something about the Settlement. You can object to the Settlement only if you do not exclude yourself from the Settlement. Excluding yourself from the Settlement is opting out and stating to the Court that you do not want to be part of the Settlement. If you opt out of the Settlement, you cannot object to it because the Settlement no longer affects you.

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The Court's Final Approval Hearing

18. When is the Court's Final Approval Hearing?

The Court will hold a remote Final Approval Hearing to decide whether to approve the Settlement on October 13, 2026, at 9:00 a.m. CT:

Trial/Hearings Zoom Link – 189th District Court: https://justex.zoom.us/j/87080423085

Meeting ID: 870 804 23085

The Court will also decide whether to approve Class Counsel’s Fee and Expense Application and whether to award Service Awards to the Class Representatives. The Court will also consider any timely and valid objections to the Settlement.

If you are a Class Member, you or your lawyer may ask permission to speak at the hearing at your own cost (see Question 16).

The location, date, or time of this hearing may change without further notice. Please check this website for updates.

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19. Do I have to come to the Final Approval Hearing?

No. Class Counsel will answer any questions the Court may have. You may attend at your own expense if you wish, but you do not have to.

If you file an objection, you do not have to come to the Final Approval Hearing to talk about it; the Court will consider it as long as it was filed on time. You may also pay your own lawyer to attend, but you do not have to.

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If I Do Nothing

20. What happens if I do nothing at all?

If you do nothing, you will not receive a benefit from this Settlement. You will also give up the right to sue, continue to sue, or be part of another lawsuit against the Defendant or Released Parties related to the Released Claims resolved by this Settlement.

You will also give up the rights described in Question 8.

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Getting More Information

21. How do I get more information?

This website and the Notice are a summary of the proposed Settlement. The full Settlement Agreement and other related documents are available on the Important Documents page.

If you have additional questions, you can ask for free help any time by contacting the Settlement Administrator at:

AIS Data Incident Settlement
c/o Settlement Administrator
P.O. Box 25226
Santa Ana, CA 92799-9958
Email: info@AISSettlement.com
Call toll free, 24/7: (833) 421-7297

You can obtain copies of publicly filed documents by visiting the office of the Clerk of the Court, Harris County Courthouse, 201 Caroline Street, Houston, TX 77002.

Do not contact the Court, Clerk of Court, Class Counsel or Defendant's Counsel regarding this Settlement.

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